> Along the same vein, who is the woman who politely informs you that the number you have
> dialed has been disconnected or is no longer in service and then suggests that you check your
> number and try again? It's been KILLING me! Who is that woman?


This isn't an answer to your question, but one of Tom Stoppard's less-well-known plays is about a woman whose job it is to sit in front of a microphone at the telephone exchange saying "At the sound of the tone, it will be [insert time here]"...

Paul